New Process for Groups that refuse to use DocuSign for Wellmark ACA Groups

If you have a group that refuses to sign the DocuSign for either a new enrollment or renewals, there is now a process that can be used to submit paper & still receive full commission. Please follow the process below:

• Have the client draft and sign a letter documenting why they will not be using DocuSign.
• Scan and attach the signed letter to your submission in BlueSource.
• Forward a copy of the letter to PIPAC by the 15th of the month prior to their effective date.
• Submit the signed enrollment and renewal paperwork via the upload feature in BlueSource by the 15th of the month prior.

Submission dates:

• All new enrollments are due by the 15th of each month.
• Paper renewals are due by the 15th of each month prior to the effective date. This would include the above situation.
• Renewals submitted via DocuSign are due by the 20th of the month prior to the effective date.

 

Please contact the Group Department with any questions/concerns at 319-277-8541